Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Effective Date: January 15, 2025 | Last Updated: January 15, 2025
Introduction and Scope
Franco Cascano ("we," "us," or "our") operates francocascano.info to provide investment education and financial literacy resources. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
We're committed to transparency about our data practices. This policy applies to all visitors and users of our platform, whether you're browsing our educational content or participating in our learning programs.
By using our website, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our services.
Information We Collect
Personal Information You Provide
- Contact details including name, email address, phone number, and mailing address
- Educational background and investment experience level when you join our programs
- Payment information processed through secure third-party providers
- Communication preferences and feedback you share with us
- Profile information you create when accessing personalized content
Automatically Collected Information
When you visit our website, we automatically collect certain technical information to improve your experience and understand how our content is being used.
- IP address, browser type, operating system, and device information
- Pages visited, time spent on each page, and navigation patterns
- Referral sources and search terms that led you to our site
- Cookie data and similar tracking technologies
How We Use Your Information
We use your personal information for several specific purposes, always with the goal of providing you with valuable educational resources and improving your learning experience.
Core Educational Services
Your information helps us deliver personalized investment education, track your progress through our programs, and provide relevant resources based on your experience level and interests.
- Delivering educational content and program materials tailored to your needs
- Processing enrollments and managing your access to learning resources
- Sending important updates about your programs and new educational opportunities
- Providing customer support and responding to your questions
- Improving our website functionality and developing new educational content
- Conducting research to enhance our teaching methods and materials
- Ensuring security and preventing fraudulent activities
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances that support our educational mission or meet legal requirements.
Service Providers and Partners
We work with trusted third-party companies that help us operate our platform and deliver our educational services. These partners are contractually obligated to protect your information.
- Payment processors for secure transaction handling
- Email service providers for educational communications
- Analytics services to understand website usage patterns
- Cloud storage providers for secure data management
- Customer support platforms to assist with your inquiries
Legal Requirements
We may disclose your information when required by Canadian law, court orders, or government regulations. We'll notify you of such disclosures when legally permitted to do so.
Your Privacy Rights
Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several important rights regarding your personal information.
Access and Control
You can request access to your personal information, ask for corrections, or request deletion of your data. We'll respond to your requests within 30 days as required by Canadian privacy legislation.
- Right to access your personal information and understand how it's being used
- Right to correct inaccurate or incomplete personal information
- Right to request deletion of your personal information, subject to legal requirements
- Right to withdraw consent for non-essential data processing
- Right to file a complaint with the Privacy Commissioner of Canada
- Right to receive information about any data breaches that may affect you
To exercise these rights, contact us at [email protected] or call +15066226051. We may need to verify your identity before processing certain requests.
Data Security and Protection
We take the security of your personal information seriously and implement multiple layers of protection to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL encryption for all data transmission between your browser and our servers
- Regular security audits and vulnerability assessments
- Secure cloud storage with encryption at rest and in transit
- Multi-factor authentication for administrative access
- Regular backups stored in geographically separated locations
Organizational Measures
Our team receives regular privacy training, and we maintain strict access controls to ensure only authorized personnel can access your information for legitimate business purposes.
Breach Notification
In the unlikely event of a data breach that could harm you, we'll notify affected individuals within 72 hours and report to relevant Canadian authorities as required by law.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention Periods
- Educational records: 7 years after program completion for certification purposes
- Financial transaction records: 7 years as required by Canadian tax regulations
- Marketing communications: Until you unsubscribe or request deletion
- Website analytics data: 26 months for trend analysis
- Support communications: 3 years for quality assurance
When retention periods expire, we securely delete or anonymize your information using industry-standard methods. You can request earlier deletion of your data, though some information may need to be retained for legal compliance.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and help us understand how you interact with our content.
Types of Cookies We Use
- Essential cookies that enable basic website functionality and security
- Preference cookies that remember your settings and personalization choices
- Analytics cookies that help us understand website usage and improve our content
- Functional cookies that enhance features like video playback and form completion
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some website features or access personalized content.
International Data Transfers
While we primarily store and process data within Canada, some of our service providers may process information in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your information.
Cross-Border Protection
Any international transfers comply with Canadian privacy laws and include contractual protections that meet or exceed Canadian privacy standards.
We regularly review our international service providers to ensure they maintain appropriate security measures and privacy protections for Canadian personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We believe in transparency about any changes that might affect you.
When we make material changes, we'll notify you by email (if you've provided one) and prominently display a notice on our website. We'll also maintain previous versions of this policy for your reference.
We encourage you to review this policy regularly to stay informed about how we're protecting your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.
Privacy Questions?
Contact our privacy team with any questions or concerns about this policy.
Email: [email protected]
Phone: +15066226051
Mail: 1134 Hwy 17 Unit 25, North Bay, ON P1B 8G5, Canada